How to contact IT
Chat and get remote support
Get the IT-department to call you
Book IT! employees only
Call IT-support: 30 58 85 00 (77 77)
Tracking, Get ticket or forgotten ticket ID?
Forgotten your tracking ID? Write your e-mail address here and you will get an e-mail with all your tracking ID's
Send my ticket ID's
Open a ticket with your ticket ID:
Opening hours and info!
Our opening hours are 08:30 - 15:00
We try to make sure that all questions concerning support are answered within three hours, within the opening hours.
It-support – What we can help you with :
· Mail, calendar and schemas (webmail and Notes)
· Print on our printers.
· Wireless network.
· Access to your documents on the file servers.
· A/V in the classrooms and auditoriums.
· Computers in the IT labs.
· Computers delivered by the IT department.
· Video conference, education and meetings.
Our focus is on solving the "here and now" problems.
How to contact building facilities
Helpdesk building Ticket
Helpdesk building facilities
Our opening hours are 09:00 - 14.00
Press Helpdesk building to create new ticket to building facilities!
We try to reply all tickets as soon as possible, within 24 hours. All ordinary tasks will be sorted within 3 working days. We will give you an estimated time on larger tasks that can not be performed within 3 days.
Building and facility can help you with all the day to day issues concerning the school.
· Inventory and building - for instance repair, change and maintenance.
· Cleaning - classrooms, offices and toilets.
· Alarm and access - for instance access rights, access times and security.
· Physical working environment - heating, ventilation and noise (irregularities).
· Fruit scheme, milk, coffee/the and stationery (service and irregularities)
· Setup of inventory – for instance in classrooms, auditoriums when exams, special occasions and entrance examination.
If urgent you can always come by our office or call the caretakers.